Domiciliary Care

We support a wide range of needs

There are many reasons why you may be looking for care & support options, you may be caring for a friend, family member or even have your own social or health care needs.

You may find that a little support is needed with those tasks that are becoming more difficult because of restricted mobility or you have general health or social care needs. It may be that your needs aren’t just for personal care, you may need a companion or someone to stay with you.

Your needs may be short-term, you may want some respite from caring or you may have long term care needs, whatever the situation, New Hope Care will be able to assist.

New Hope is an Organisation that is established in the Care sector and has a vast amount of experience in providing good quality care to adults and children with various health and care support needs.

Our quality care standards are achieved by our experienced and well trained care staff.

About New Hope

Since 2006, New Hope Care has provided Domiciliary care for individuals who are elderly, have a physical or learning disability, Mental ill health, behaviours that challenge, recovering from illness or are diagnosed with ‘end of life’ and require specialist care.

In addition to the various services we offer, the Organisation operates residential care and various supported living projects.

The central purpose and role of New Hope is defined as:

We are in business to improve the quality of life of individuals with various health and care support needs, we also support their friends, families and carers.

We achieve this by recruiting competent and caring staff members who we support through their ongoing training, leaving them able to respond to the needs of the individual receiving the care.

Our Promise to you

We will aim to assist you to remain in your own home as we believe it is important to your emotional and physical health.

We will aim to provide you with a regular carer as consistency of staff allows for a friendly relationship and for trust to be built.

With your consent we will encourage and develop close relationships with your family, friends and social networks as we believe this is essential for a good quality of life.

We will always aim to involve you in key decisions about your care, as we believe this gives you re-assurance about your future.

How we will keep our Promise

We will only provide you with competent, trained, experienced staff.

We will always be available to discuss your care needs.

We will continue to invest in our care staff to ensure they provide you with Good quality care.

We will deliver the care how you want it to be provided.

What we can offer you

We offer good quality, affordable care & support , which includes:
Assistance with all your Personal hygiene care needs.
Support with having a bath or shower.
Assistance with taking your medication.
Assistance with shopping and preparing food.
Assistance with all your domestic tasks.
Assistance with your community leisure activities.
Assistance with all your Health appointments.
Assist Health Professionals with your medical care needs.
Provide quality ‘End of Life’ care.
Provision of a totally flexible care package to meet your needs.
Provide Live-in carers.
Supported living packages.
Small or large packages of care.

New Hope Care staff

Have a Disclosure & Barring service certificate.

Have gone through an Interview & Recruitment selection process.

Have had a clear induction pathway.

Receive relevant mandatory care training.

Have personal development training goals.

Are friendly and committed to working in the care profession.

What happens next?

An experienced Care Manager will arrange a convenient time to meet with you.

We will discuss your care needs and how we can work together to meet them.

We will discuss the cost of your care options.

We will complete your support plan together as this will inform us how we can meet your needs.

We will introduce care staff who will provide the care.

We will review your care regularly to ensure it is working for you.